Payments, delivery and returns
We accept Visa, Mastercard, PayPal and Afterpay.
What is Afterpay?
Afterpay is an interest free payment plan option. Payment will be automatically taken from your debit or credit card in four equal payments every 14 days, but the good thing is that you will receive your order immediately.
What do I need?
- A debit card or credit card
- To be over 18 years of age
- An Australian residential address
How do I purchase with Afterpay?
- Add your items to the shopping cart and checkout as normal
- Select Afterpay as your payment method and you will be redirected to Afterpay
- Enter your details with Afterpay and then your order will be shipped immediately
For Afterpay’s complete terms and conditions, please visit the Afterpay website.
We ship using Parcel Post via Australia Post and offer free standard shipping within Australia on all orders over $49.
National delivery takes between 3-7 business days but regional areas can take longer, so please allow 7-10 business days.
Unfortunately we cannot deliver to PO Boxes or Parcel Lockers.
If you require Express Post please contact me at firstname.lastname@example.org before you make your order.
Please order with enough time before your trip to allow adequate time for delivery. We will ship out orders within 48 hours of receiving them but cannot be held responsible for delivery times or missed deliveries.
We are currently only offering delivery within Australia.
Returns or exchange
We are unable to offer a refund or return if your delivery doesn't arrive in time for your trip. Please allow extra time for delivery to ensure this doesn't happen.
If you receive a damaged item, please contact me within 5 days of receiving the item with a photo of the damaged item and we will replace the item free of charge. Please send details to email@example.com. We are not able to refund shipping costs.